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Browse All Help Topics



Getting Started

  • Learning About Live Chat basics
  • Forwarding Email To Live Chat Team
  • Setting Your Email Notifications
  • Setting Your Ticketing Preferences
  • Whitelabeling Email to Avoid Spam Filters

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Knowledge Base

  • Getting to Know the Knowledge Base
  • Customizing the Knowledge Base
  • Creating an Internal Only Article
  • Creating a Custom Domain
  • Uploading Images, Videos & Gifs

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Support Widget

  • Installing Your Help Widget
  • Creating Your Widget’s Dropdown Menu
  • Customizing Your Widget’s Appearance
  • Setting Your Widget’s Language
  • Uploading Images, Videos & Gifs

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Label Management

  • Learning About Live Chat basics
  • Forwarding Email To Live Chat Team
  • Setting Your Email Notifications
  • Setting Your Ticketing Preferences
  • Whitelabeling Email to Avoid Spam Filters

View All


Ticket System

  • Getting to Know the Knowledge Base
  • Customizing the Knowledge Base
  • Creating an Internal Only Article
  • Creating a Custom Domain
  • Uploading Images, Videos & Gifs

View All


Mailboxes

  • Installing Your Help Widget
  • Creating Your Widget’s Dropdown Menu
  • Customizing Your Widget’s Appearance
  • Setting Your Widget’s Language
  • Uploading Images, Videos & Gifs

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Billing & Account

  • Learning About Live Chat basics
  • Forwarding Email To Live Chat Team
  • Setting Your Email Notifications
  • Setting Your Ticketing Preferences
  • Whitelabeling Email to Avoid Spam Filters

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Integrations

  • Getting to Know the Knowledge Base
  • Customizing the Knowledge Base
  • Creating an Internal Only Article
  • Creating a Custom Domain
  • Uploading Images, Videos & Gifs

View All


Live Chat Report

  • Installing Your Help Widget
  • Creating Your Widget’s Dropdown Menu
  • Customizing Your Widget’s Appearance
  • Setting Your Widget’s Language
  • Uploading Images, Videos & Gifs

View All



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